Average Completion Time2 Weeks
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UK CPD Certificate
Certificate to show what you have learnt.
Professional Certificate in Overview of Job Roles in Hotel Front Office in London 2022
Professional Certificate Courses
These are short online certificate courses designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD).
The learner will be able to identify key responsibility and be able to work with and manage different activities of the hotel front office.
After the successful completion of the course, you will be able to learn about the following;
- The function of a front office department
- The function of a Front Office Manager
- Hotel Organizational Charts with a Front Office Function
- Factors Impacting Front Office Department
- Front Office Managers Skills
- Qualities and role of the Reception Team
- Overview of the roles: Switchboard Operator, Night Auditor, Concierge, Reservationist.
There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.
The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate to the following audience.
- CEO, Director, Manager, Supervisor
- Front Office Manager
- Switchboard Operator
- Night Auditor
- Hotel Manager
- Guest Relations Manager
- Hospitality Sector Roles
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