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Average Completion Time
2 Weeks
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Efforts
3 hours
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Level
Advanced
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Start Time
Anytime
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Unlimited Access

24/7 unlimited access with pre-recorded lectures.

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Low Fees

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UK CPD Certificate

Certificate to show what you have learnt.

Professional Certificate Courses

These are short online certificate courses designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD).

The course explores the functioning of the front office of the hotel by analyzing the roles and responsibility of different jobs performed in the department. 
The learner will be able to identify key responsibility and be able to work with and manage different activities of the hotel front office. 

After the successful completion of the course, you will be able to learn about the following;
  • The function of a front office department
  • The function of a Front Office Manager
  • Hotel Organizational Charts with a Front Office Function
  • Factors Impacting Front Office Department
  • Front Office Managers Skills
  • Qualities and role of the Reception Team
  • Overview of the roles: Switchboard Operator, Night Auditor, Concierge, Reservationist.


The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

An E-Certificate of achievement will be awarded after successful completion of the course once the completion criterion is satisfied as a proof of success.

There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.

The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate to the following audience.

  • CEO, Director, Manager, Supervisor
  • Front Office Manager
  • Receptionist
  • Switchboard Operator
  • Night Auditor
  • Concierge
  • Reservationist.
  • Hotel Manager
  • Guest Relations Manager
  • Hospitality Sector Roles
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Learn fast
Online courses with compact learning chapters enable you to learn business skills faster than ever.
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Study Online
Get access to online study materials. All courses are 100% online and self-paced.
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Global community
No conventional requirements needed, our courses are open to all ages, professions and citizenship.

338,091

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500+

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Professional Certificate Course Sample Certificate

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Get Your Course Certificate
You will receive a highly valued digital certificate at the end of each course.
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Learn Practical Business Modules
Complete several modules ranging from Business Leadership and Managing People.
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