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Advanced Professional Certificate Courses

These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD).

The Advanced Professional Certificate in Total Quality Management aims to provide the learner with advanced knowledge of processes and the key concept of total quality management so that the learner is able to develop and implement a strategy to achieve total quality management. 

The course will equip the learner with tools and concepts used to generate ways to improve quality in any organization and to identify costs and develop strategies to improve quality yet control the overall cost.

Learning Outcomes

After the successful completion of the certificate, the student will be able to:

  • Explain the meaning of TQM
  • Describe the evolution of TQM
  • Understand the Basic Concepts of TQM
  • Identify the costs of quality
  • Identify ways of improving quality
  • Describe tools for identifying and solving quality problems.
  • Explain Agile methodologies
  • Describe iterative system development
  • Identify key documents used in planning a project
  • Identify key diagrams used in quality management
  • The processes of TQM
  • Identify when each of the processes should be performed
  • Understand how the processes work
  • Understand the inputs of each process, the tools required and the deliverables.

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

An E-Certificate of achievement will be awarded after successful completion of the course once the completion criterion is satisfied as a proof of success.

There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.

The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and get updated on current ideas in the respective field. We recommend this certificate for the following audience.

  • CEO, Director, Manager, Supervisor
  • Process Manager
  • Supply chain manager
  • Production Manager
  • Operations Manager
  • Strategic Manager
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