Technology and the Future of Public Management

E-Government - Innovating Public Policy & Service provides a framework for understanding the digital world and a roadmap for your organization. In this program, you will:

Learn how public agencies can catch up and make the transition to a digital-first paradigm.

Explore the impact of digital technologies on policy work, regulation and service provision.

Uncover the right questions to ask and methodologies for rethinking strategic planning and operations in a digital-driven world.

About the Special Executive Masters Programme

The MSBM Special Executive Masters Programme is short certificate modules designed for anyone who would benefit from more in-depth business knowledge delivered in a short and intensive Programme. This Programme is suitable for successful professionals or specialists in the private, public or non-profit making sectors that have new management responsibilities and need to quickly expand their management knowledge.

The (SEMP) Programme serves as a refresher course for those who have had their Masters a long time ago and need a quick reminder or as an academic update while it serves as a crash Programme for those very experienced professionals who never made time out for their masters yet they require the academic and practical relevance of this masters’ experience. It is a good Programme for individuals who are newly promoted to the managerial post, the program enables them to acclimatize to the new position as well as help them intake the right decisions.

Objectives

This course will provide participants with:

• A greater understanding of the rise of digital platforms and the opportunities and challenges they create
• A framework for procuring and managing large IT projects
• Insight into how the digital space will inform the future of public policy, from the perspective of governance, operability, and user-focused design
• The ability to best address the political and ethical dimensions of governing in a digital age
• An understanding of how the use of social media has an impact on public institutions, both from an internal and external perspective
• An outline of how to help your organization migrate toward becoming digital-first

 
Who should attend?

E-Government -Innovating Public Policy & Service is designed for a broad range of managers, policymakers and technology experts from around the world who play strategic decision-making roles in both public and private organizations.

Recommended applicants include senior executives from federal, state and city levels of government, from the private sector, international organizations and NGOs. Specifically, this program will benefit Managers who work in bureaucratic organizations who need to work with IT.

Managers in IT who need to work with bureaucratic organizations

Modules

Day 1:

• Designing for Digital Success
• Transform your Government through business design and strategy inspired by technology.
• Achieving operational success through a stable and integrated operational backbone that supports digital innovation.

Day 2:

• Customer Desires and Digital Solutions
• Investigate the use of emerging technologies and customer needs to develop digital solutions.

Day 3:

• Digital Design: Enabling Rapid Innovation
• Build repositories of digital components to enable rapid innovation of digital offerings.

Day 4:

• Creating an Effective Innovation Culture
• Develop a culture of innovation within a framework of accountability that empowers people to communicate, work in teams, share information, and share customers.

Day 5:

• Implementing Digital Transformation
• Use organizational design to engage in ongoing digital strategy execution.