Professional Certificate Course in Profitability and Intellectual Capital in London 2024

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Average Completion Time

2 Weeks

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Accreditation

3 CPD Hours

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Level

Advanced

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Start Time

Anytime

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100% Online

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Unlimited Access

24/7 unlimited access with pre-recorded lectures.

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Low Fees

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Professional Certificate Courses

These are short online certificate courses designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD).

Professional Certificate Course in Profitability and Intellectual Capital in London 2024
Coming soon

This course aims to equip learners with an understanding of the principles of activity-based costing and its application to customer profitability analysis. Participants will learn how to analyze customer data to identify cost drivers, calculate customer profitability, and customer lifetime value. They will also interpret customer profitability analysis results and develop strategies to maximize customer profitability.



After the successful completion of the course, you will be able to learn about the following,

  • Understand the principles of activity-based costing and its application to customer profitability analysis.
  • Analyze customer data to identify cost drivers and calculate customer profitability.
  • Calculate customer lifetime value using company data.
  • Interpret customer profitability analysis results and make recommendations for improvement.
  • Develop strategies to maximize customer profitability.
  • Define and explain the concepts of customer profitability analysis and customer lifetime value.
  • Apply activity-based costing to allocate costs to individual customers and calculate customer profitability.
  • Calculate customer lifetime value using company data, including customer acquisition cost and expected customer lifespan.
  • Evaluate the impact of customer profitability analysis on sales and marketing strategies, customer retention, and customer relationship management.
  • Synthesize the relationship between customer profitability and overall organizational profitability.
  • Analyze customer data to identify trends and patterns in customer behavior and performance.
  • Evaluate the trade-offs between serving profitable and unprofitable customers in decision-making.

This course provides an in-depth understanding of customer profitability analysis and its role in maximizing customer lifetime value. Participants will learn the principles of activity-based costing and how to apply it to customer profitability analysis. They will also learn how to analyze customer data to identify cost drivers and calculate customer profitability. The course will cover the calculation of customer lifetime value using company data, including customer acquisition cost and expected customer lifespan.

This course provides an in-depth understanding of customer profitability analysis and its role in maximizing customer lifetime value. Participants will learn the principles of activity-based costing and how to apply it to customer profitability analysis. They will also learn how to analyze customer data to identify cost drivers and calculate customer profitability. The course will cover the calculation of customer lifetime value using company data, including customer acquisition cost and expected customer lifespan.

  • VIDEO - Course Structure and Assessment Guidelines

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  • Navigating the MSBM Study Portal

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  • Interacting with Lectures/Learning Components

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  • Profitability and Intellectual Capital

    Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct.

All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.

There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.

The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.

  • Sales and marketing professionals
  • Customer service representatives
  • Business analysts
  • Financial analysts
  • Data analysts
  • Operations managers
  • Customer experience managers
  • Strategic planners
  • Business owners and entrepreneurs.

£ 40 £ 73

  • Access to this course.
  • Access to learning community.
  • Access to library.
  • Learn at your own pace.
  • Tests to boost your learning.
  • Digital certificate when eligible.

All our programmes include:

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Real-world case studies and Testimonials

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Excellent learner support

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Exclusive access to our professional community

Our knowledgeable mentors guide your learning and are focused on answering your questions, motivating you and keeping you on track.

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Why MSBM?


Learn at your pace

Self-study online courses are available 24/7 so you can learn at your pace. This approach offers students who choose distance learning the flexibility to combine studies with work or other commitments.

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Exclusive study groups

Our learners may be paired into study groups to help them keep tabs on group assignments and projects.

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Identity verification

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Accredited Courses

Our programmes are fully accredited by relevant awarding bodies all over the world.

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A community of true professionals

You’ll be able to connect with other learners throughout your learning journey.

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Unlimited Tutor Support

Our learners get unlimited support from our academic team.

Why MSBM?


Learn at your pace

Self-study online courses are available 24/7 so you can learn at your pace. This approach offers students who choose distance learning the flexibility to combine studies with work or other commitments.

Exclusive study groups

Our learners may be paired into study groups to help them keep tabs on group assignments and projects.

Identity verification

Our certificates and ID cards are verifiable and are strong proof of learnership.

Accredited Courses

Our programmes are fully accredited by relevant awarding bodies all over the world.

A community of true professionals

You’ll be able to connect with other learners throughout your learning journey.

Unlimited Tutor Support

Our learners get unlimited support from our academic team.

Earn certificates to add to your LinkedIn profile.

Upskill, reskill or pursue a passion with short courses across every subject, whether you’re a beginner or already an expert.

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