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Average Completion Time
1 Month
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Efforts
3 hours
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Level
Advanced
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Anytime
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24/7 unlimited access with pre-recorded lectures.

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Low Fees

Our fees are low and easy to pay online.

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UK CPD Certificate

Certificate to show what you have learnt.

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Advanced Professional Certificate in Customer Service in London 2022
Coming soon

Advanced Professional Certificate Courses

These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD).

This course provides the learner with essential skill-building to better serve customers and enhance the organization service delivery.
The learner will be able to develop key behaviours and master responses to produce customer happiness and loyalty while achieving a better brand image.

After the successful completion of the course, you will be able to learn about the following;
  • Understand the importance of having a customer service policy in a hospitality setting
  • Understand how to promote a customer-focused culture with a high level of service delivery
  • Understand how to identify customer needs and evaluate their level of satisfaction

All MSBM courses are accredited by the relevant partners and awarding bodies.  Please refer to MSBM accreditation in about us for more details.

There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.

The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience.

  • CEO, Director, Manager, Supervisor
  • Customer Service Representative
  • Customer Service Manager
  • Marketing Manager
  • Marketing and Sales Team
  • Public Relations Manager
  • Company Secretary
  • Corporate Leader
  • Team leader
Coming soon
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Learn fast
Online courses with compact learning chapters enable you to learn business skills faster than ever.
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Study Online
Get access to online study materials. All courses are 100% online and self-paced.
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Global community
No conventional requirements needed, our courses are open to all ages, professions and citizenship.

574,848

Learners

500+

Courses

230

Nationalities

20,036

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Get Your Course Certificate
You will receive a highly valued digital certificate at the end of each course.
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Learn Practical Business Modules
Complete several modules ranging from Business Leadership and Managing People.
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