Professional Certificate Course in Engaging Customers in Digital Marketing in Waikato 2024
Average Completion Time
2 Weeks
Accreditation
3 CPD Hours
Level
Advanced
Start Time
Anytime
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24/7 unlimited access with pre-recorded lectures.
Low Fees
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Professional Certificate Courses
These are short online certificate courses designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD).
Professional Certificate Course in Engaging Customers in Digital Marketing
⦁ Understand the Integration of Electronic Technologies in Customer Interactions and Services.
⦁ Analyse and Apply Various Strategies and Techniques in Digital Marketing Campaigns.
⦁ Understand the Stages of Attention, Interest, Desire, and Action in Customer Behaviour.
⦁ Analyse Communication Elements in Marketing Strategies.
⦁ Apply Methods to Interact and Involve Customers in Digital Platforms.
⦁ Utilise Platforms Designed for Engaging and Connecting with Customers Digitally.
⦁ Understand Evolving Trends Shaping Digital Customer Experiences.
⦁ Design Effective Plans to Engage and Retain Customers in Digital Spaces.
⦁ Understand the Stages of Customer Loyalty Progression in Business Relationships.
⦁ Analyse the Impact and Strategies Related to Online Recommendations and Referrals.
⦁ Implement Tailored Strategies to Individual Customer Preferences in Digital Marketing Efforts.
Accreditation
All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.Entry Requirements
There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.
- Digital Marketing Strategist
- Customer Engagement Specialist
- Digital Customer Experience Manager
- Marketing Communications Analyst
- Digital Engagement Coordinator
- Customer Retention Manager
- Digital Relationship Manager
- Customer Experience Analyst
Course Modules
The Engaging Customers in Digital Marketing course empowers participants to navigate the dynamic landscape of digital marketing by focusing on customer engagement and retention strategies. This course is ideal for professionals seeking to enhance their proficiency in engaging and retaining customers in digital spaces to drive business growth and success.
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Course Structure and Assessment Guidelines
Watch this video to gain further insight.
-
Navigating the MSBM Study Portal
Watch this video to gain further insight.
-
Interacting with Lectures/Learning Components
Watch this video to gain further insight.
-
Engaging Customers in Digital Marketing
Self-paced pre-recorded learning content on this topic.
-
Engaging Customers in Digital Marketing
Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct.
⦁ Understand the Integration of Electronic Technologies in Customer Interactions and Services.
⦁ Analyse and Apply Various Strategies and Techniques in Digital Marketing Campaigns.
⦁ Understand the Stages of Attention, Interest, Desire, and Action in Customer Behaviour.
⦁ Analyse Communication Elements in Marketing Strategies.
⦁ Apply Methods to Interact and Involve Customers in Digital Platforms.
⦁ Utilise Platforms Designed for Engaging and Connecting with Customers Digitally.
⦁ Understand Evolving Trends Shaping Digital Customer Experiences.
⦁ Design Effective Plans to Engage and Retain Customers in Digital Spaces.
⦁ Understand the Stages of Customer Loyalty Progression in Business Relationships.
⦁ Analyse the Impact and Strategies Related to Online Recommendations and Referrals.
⦁ Implement Tailored Strategies to Individual Customer Preferences in Digital Marketing Efforts.
The Engaging Customers in Digital Marketing course empowers participants to navigate the dynamic landscape of digital marketing by focusing on customer engagement and retention strategies. This course is ideal for professionals seeking to enhance their proficiency in engaging and retaining customers in digital spaces to drive business growth and success.
-
Course Structure and Assessment Guidelines
Watch this video to gain further insight.
-
Navigating the MSBM Study Portal
Watch this video to gain further insight.
-
Interacting with Lectures/Learning Components
Watch this video to gain further insight.
-
Engaging Customers in Digital Marketing
Self-paced pre-recorded learning content on this topic.
-
Engaging Customers in Digital Marketing
Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct.
The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.
- Digital Marketing Strategist
- Customer Engagement Specialist
- Digital Customer Experience Manager
- Marketing Communications Analyst
- Digital Engagement Coordinator
- Customer Retention Manager
- Digital Relationship Manager
- Customer Experience Analyst
NZD 68 NZD 123
- Access to this course.
- Access to learning community.
- Access to library.
- Learn at your own pace.
- Tests to boost your learning.
- Digital certificate when eligible.
All our programmes include:
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Our knowledgeable mentors guide your learning and are focused on answering your questions, motivating you and keeping you on track.
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Why MSBM?
Learn at your pace
Self-study online courses are available 24/7 so you can learn at your pace. This approach offers students who choose distance learning the flexibility to combine studies with work or other commitments.
Exclusive study groups
Our learners may be paired into study groups to help them keep tabs on group assignments and projects.
Identity verification
Our certificates and ID cards are verifiable and are strong proof of learnership.
Accredited Courses
Our programmes are fully accredited by relevant awarding bodies all over the world.
A community of true professionals
You’ll be able to connect with other learners throughout your learning journey.
Unlimited Tutor Support
Our learners get unlimited support from our academic team.
Why MSBM?
Learn at your pace
Self-study online courses are available 24/7 so you can learn at your pace. This approach offers students who choose distance learning the flexibility to combine studies with work or other commitments.
Exclusive study groups
Our learners may be paired into study groups to help them keep tabs on group assignments and projects.
Identity verification
Our certificates and ID cards are verifiable and are strong proof of learnership.
Accredited Courses
Our programmes are fully accredited by relevant awarding bodies all over the world.
A community of true professionals
You’ll be able to connect with other learners throughout your learning journey.
Unlimited Tutor Support
Our learners get unlimited support from our academic team.
Earn certificates to add to your LinkedIn profile.
Upskill, reskill or pursue a passion with short courses across every subject, whether you’re a beginner or already an expert.
Learn Fast
Online courses with compact learning chapters enable you to learn business skills faster than ever.
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Get easy access to study materials online. All distance learning courses are 100% online and self-paced.
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