Advanced Professional Certificate in Performance Measurement in Falkirk 2024

In partnership with OTHM UK

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Average Completion Time

1 Month

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Accreditation

5 CPD Hours

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Level

Advanced

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Start Time

Anytime

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100% Online

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Unlimited Access

24/7 unlimited access with pre-recorded lectures.

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Low Fees

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Advanced Professional Certificate Courses

These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD).

Advanced Professional Certificate in Performance Measurement in Falkirk 2024
Discount Icon £ 216 £ 120
Limited time offer.

The aim of this course is to provide participants with a comprehensive understanding of performance measurement concepts, metrics, and frameworks. Participants will learn to analyze, evaluate, and apply performance measurement tools to improve organizational performance and make informed decisions.

This course will introduce participants to the fundamentals of performance measurement, including concepts, metrics, and frameworks. Participants will learn to identify, select, and apply performance measurement tools to improve organizational performance. The course will cover different performance measurement metrics and frameworks, including financial, operational, and balanced scorecards.


After the successful completion of this course, you will understand the following;

Financial Performance and Economic Models:
  • Calculate and interpret common financial ratios.
  • Analyze a business's financial statements.
  • Evaluate a company's financial performance using market-based measures.
  • Compare and contrast the advantages and disadvantages of using accounting and market-based measures for financial performance analysis.
  • Identify trends and patterns in a business's financial performance over time.
  • Interpret financial performance data in the context of industry benchmarks and competitors.
  • Apply critical thinking skills to assess the reliability and validity of financial performance data.
  • Synthesize the impact of external factors, such as economic conditions and regulatory environment, on financial performance analysis.
  • Define and explain the concept of economic value added EVA.
  • Calculate EVA using company financial data.
  • Interpret EVA results to evaluate a company's financial performance.
  • Compare EVA results to other financial performance measures, such as return on investment ROI and return on equity ROE.
  • Evaluate the impact of EVA on a company's financial decision making, such as investment and financing decisions.

Operational Performance and Customer Satisfaction:
  • Define and explain the concept of operational performance.
  • Identify and define key drivers of operational performance, including quality, dependability, speed, cost, and flexibility.
  • Develop and implement metrics to track and measure each driver of operational performance.
  • Analyze and interpret operational performance data to inform decision making and continuous improvement initiatives.
  • Evaluate the relationships between different drivers of operational performance and the impact on overall performance.
  • Apply best practices for data collection, storage, and analysis in operational performance measurement.
  • Synthesize the impact of technology and data analytics on operational performance measurement and decision making.
  • Evaluate the trade-offs between operational performance drivers, such as cost and quality, in decision making.
  • Apply critical thinking skills to assess the validity and reliability of operational performance data.

Profitability and Intellectual Capital:

  • Understand the principles of activity-based costing and its application to customer profitability analysis.
  • Analyze customer data to identify cost drivers and calculate customer profitability.
  • Calculate customer lifetime value using company data.
  • Interpret customer profitability analysis results and make recommendations for improvement.
  • Develop strategies to maximize customer profitability.
  • Define and explain the concepts of customer profitability analysis and customer lifetime value.
  • Apply activity-based costing to allocate costs to individual customers and calculate customer profitability.
  • Calculate customer lifetime value using company data, including customer acquisition cost and expected customer lifespan.
  • Evaluate the impact of customer profitability analysis on sales and marketing strategies, customer retention, and customer relationship management.
  • Synthesize the relationship between customer profitability and overall organizational profitability.
  • Analyze customer data to identify trends and patterns in customer behaviour and performance.
  • Evaluate the trade-offs between serving profitable and unprofitable customers in decision-making.

Performance Measurement Concepts and Framework:
  • Definition and explanation of performance measurement metrics and frameworks
  • Different performance measurement metrics and frameworks, including financial, operational, and balanced scorecards
  • Relationships between different performance measurement metrics and frameworks and their impact on decision making
  • Evaluation of the impact of performance measurement metrics and frameworks on organizational culture, employee motivation, and performance improvement
  • Trade-offs between different performance measurement metrics and frameworks in decision making
  • Best practices for data collection, storage, and analysis in performance measurement metric and framework selection
  • Impact of technology and data analytics on performance measurement metric and framework selection and Implementation
  • Purpose and components of the Balanced Scorecard, Performance Prism, SMART Pyramid, and the European Foundation for Quality Management EFQM model

This course will introduce participants to the fundamentals of performance measurement, including concepts, metrics, and frameworks. Participants will learn to identify, select, and apply performance measurement tools to improve organizational performance. The course will cover different performance measurement metrics and frameworks, including financial, operational, and balanced scorecards.

  • VIDEO - Course Structure and Assessment Guidelines

    Watch this video to gain further insight.

  • Navigating the MSBM Study Portal

    Watch this video to gain further insight.

  • Interacting with Lectures/Learning Components

    Watch this video to gain further insight.

  • Financial Performance and Economic Models

    Self-paced pre-recorded learning content on this topic.

  • Operational Performance and Customer Satisfaction

     

  • Performance Measurement Concepts and Framework

      

  • Profitability and Intellectual Capital

     

  • Performance Measurement

    Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct.

All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.

There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.
The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.

  • Managers and supervisors
  • Business owners and entrepreneurs
  • Financial analysts and accountants
  • Operations managers
  • Human resource professionals
  • Data analysts and data scientists
  • Quality control professionals
  • Project managers
  • Consultants

£ 120 £ 216

  • Access to this course.
  • Access to learning community.
  • Access to library.
  • Learn at your own pace.
  • Tests to boost your learning.
  • Digital certificate when eligible.

All our programmes include:

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Tailor a learning plan that fits your busy life. Learn at your own pace and reach your personal goals on the schedule that works best for you.

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Why MSBM?


Learn at your pace

Self-study online courses are available 24/7 so you can learn at your pace. This approach offers students who choose distance learning the flexibility to combine studies with work or other commitments.

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Exclusive study groups

Our learners may be paired into study groups to help them keep tabs on group assignments and projects.

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Our certificates and ID cards are verifiable and are strong proof of learnership.

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Accredited Courses

Our programmes are fully accredited by relevant awarding bodies all over the world.

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A community of true professionals

You’ll be able to connect with other learners throughout your learning journey.

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Unlimited Tutor Support

Our learners get unlimited support from our academic team.

Why MSBM?


Learn at your pace

Self-study online courses are available 24/7 so you can learn at your pace. This approach offers students who choose distance learning the flexibility to combine studies with work or other commitments.

Exclusive study groups

Our learners may be paired into study groups to help them keep tabs on group assignments and projects.

Identity verification

Our certificates and ID cards are verifiable and are strong proof of learnership.

Accredited Courses

Our programmes are fully accredited by relevant awarding bodies all over the world.

A community of true professionals

You’ll be able to connect with other learners throughout your learning journey.

Unlimited Tutor Support

Our learners get unlimited support from our academic team.

Earn certificates to add to your LinkedIn profile.

Upskill, reskill or pursue a passion with short courses across every subject, whether you’re a beginner or already an expert.

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