Participants will gain insights into the systematic stages of managerial decision-making and explore methods to enhance decision quality among managers. They will recognize the impact of experience on decision-making and learn strategies to optimize routine decisions while navigating critical, non-routine choices. Additionally, participants will examine decision-making dynamics in group settings and identify and address biases that influence the process.

After the successful completion of this course, you will be able to:

Insights Into Managerial Decision-Making Biases:

• Comprehending the sequential stages involved in making managerial decisions systematically.
• Exploring methods to enhance the quality of individual decision-making among managers.
• Recognizing the significance of experience in influencing and shaping managerial decision-making.
• Learning strategies and approaches to optimize routine, low-involvement decisions.
• Understanding systematic techniques for making critical, non-routine decisions in managerial contexts.
• Understanding the dynamics, advantages, and challenges associated with decision-making in a group setting.
• Identifying and addressing various biases that impact managerial decision-making processes.

Decision Dynamics in Leadership and Management

• Understand leadership's role in decision-making.
• Explore Kurt Lewin's decision-making model.
• Analyze factors influencing leadership decisions.
• Differentiate decision-making aspects.
• Identify key decision categories in organizations.
• Learn about diverse decision types.
• Link managerial levels to decision types.
• Contrast rational and behavioral perspectives in decision-making.

Managerial Decision-Making Tools and Techniques

• Acquire a comprehensive understanding of tools and techniques crucial for managerial decision-making processes.
• Grasp the principles and applications of Operations Research (OR) in problem-solving and decision-making contexts.
• Evaluate the profound impact of Operations Research (OR).
• Explore the foundational decision-making models.
• Classify and comprehend the taxonomy of decision-making models.

Strategic Problem-Solving Framework And Technology In Decision-Making

• Define strategic problem-solving and its significance in managerial decision-making.
• Discuss established frameworks (McKinsey’s 8-step process) for structured problem-solving.
• Explore technology's role in augmenting decision-making processes, emphasizing data analytics, AI, and decision support systems.
• Highlight how technology enhances problem-solving stages like data processing, collaboration, decision analysis, and implementation.
• Include real-life examples demonstrating the successful application of problem-solving frameworks coupled with technology in managerial decision-making scenarios.
• Discuss challenges faced when implementing these frameworks and technologies, including issues with data accuracy, bias, and adaptability.

All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.

There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.

The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.

• Decision Strategy Analyst
• Decision Bias Mitigation Specialist
• Technology-Enhanced Decision Maker
• Strategic Decision Optimization Consultant
• Data-Driven Decision Analyst
• Decision Support System Developer
• Bias Awareness Trainer
• Technology-Driven Decision Architect