Are you looking to enhance your organization's management practices while meeting customer expectations and achieving your objectives? Look no further! In this course, you'll gain an understanding of the importance of quality management and how it impacts customer satisfaction, costs, and competitiveness. You'll also dive into the transformational principles of the Deming 14 points and learn how to implement this approach within your organization. Compare and contrast Deming's approach with other quality management methods and gain insight into creating relations diagrams to illustrate the interrelationships among key concepts in a theoretical framework. By the end of this course, you'll have a solid foundation for proposing a theory of organizational improvement that stands out from the rest.

The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.

• CEO, Director, Manager, Supervisor
• Quality assurance professionals and managers
• Operations and production managers
• Business owners and entrepreneurs
• Management consultants and advisors
• Process improvement specialists
• Supply chain and logistics professionals
• Researchers and academics in the fields of management and organizational theory
• Project managers