Diploma In personal support worker (Level 3)
This course provides a foundational understanding of the essential responsibilities and practices within health and social care environments. It explores the core principles of communication, ethics, personal development, safety, and information handling while emphasizing the importance of person-centred approaches and professional accountability. Learners will acquire the knowledge and skills needed to deliver compassionate, competent, and compliant care.
Course Details
This course provides learners with essential knowledge and practical skills required for working in health and social care settings. It covers core areas including effective communication, ethical practice, personal development, information handling, health and safety, person-centred care, and professional responsibilities. Designed for aspiring or current care workers, the course equips individuals to deliver safe, respectful, and responsive care while adhering to legal and ethical standards.
Upon the completion of the diploma, the student will be able to learn the following:
- Demonstrate effective verbal, non-verbal, and digital communication techniques appropriate for diverse individuals in health and social care settings.
- Apply ethical principles and frameworks to ensure respectful, confidential, and person-centred care that upholds individual rights and dignity.
- Evaluate the importance of personal and professional development by setting reflective goals to improve performance in health and social care roles.
- Implement secure methods of recording, handling, storing, and sharing information in accordance with data protection laws and organisational policies.
- Identify and respond to potential risks and hazards to promote a safe and healthy environment for both care recipients and providers.
- Support the physical, emotional, and mental well-being of individuals through health-promoting practices and preventative care measures.
- Deliver person-centred care by recognising and respecting individual preferences, needs, and values, thereby encouraging independence and participation in decision-making.
- Understand the legal, ethical, and professional responsibilities of a health and social care worker, including duty of care and adherence to standards.
- Collaborate effectively with colleagues, service users, families, and external professionals to ensure cohesive, high-quality care.
- Reflect critically on personal values, practices, and professional boundaries to enhance accountability and maintain high standards of care.
Accreditation
All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to
MSBM accreditation in about us for more details.
Entry Requirements
There are no formal entry requirements for this qualification.
Workshops
Workshops are conducted by live webinars for online students.
Classroom workshops are available if there is a local branch in your country. Speak to our course advisors on this subject.
Visa Requirements
There is no Visa requirement for this programme.