Your Study Contract with MSBM
This website is operated by the Metropolitan School of Business & Management, a division of Fluid Education Inc. The United States of America.
Metropolitan School of Business & Management, UK is a registered company registered in England and Wales under company number 9716902 and located at Floor 37, One Canada Square, E14 5DY, Canary Wharf, London, United Kingdom.
Metropolitan School of Business & Management FZE is registered in the United Arab Emirates, under company number 7814/2015 and located at: Floor 10, API World Tower, Sheikh Zayed Road, Dubai, United Arab Emirates.
The MSBM Administrative Headquarters is in charge of all Student Fee Collection and thus all base Fees are in United Arab Emirates (UAE) Dirhams. VAT Registration Number is 100276012000003 under the name: Metropolitan School of Business & Management FZE.
These two companies will be referred to as ("we", "us" and "our").
If you would like to contact us, we can be reached by email at [email protected].
Definitions and Contract
In these terms and conditions, the following definitions apply to the Contract you have with us:
The date on which the Course or Training Commences.
The legally-binding arrangement that you and we enter into when you accept a place to study any of our Courses/Training/Programmes/Programmes and Training as stated on our Website. The terms of the contract are set out in these terms and conditions, as well as other relevant documents to which they refer.
A taught or research-based course that, together with other Courses/Training/Programmes/Programmes, makes up your Course/Training/Programme. Intellectual Property Rights patents, rights to inventions, copyright and related rights, trademarks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights, in each case, whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
Any third party which may pay your tuition fees.
The Tuition Fees that you owe us for the teaching, administration and other academic services related to Course/Training/Programme.
'We', 'Us' and 'Our'
The Metropolitan School of Business and Management UK and/or the Metropolitan School of Business & Management FZE which makes up both our Academic Headquarters and our Administrative Headquarters, respectively; with whom you will be entering the Contract.
'You' and 'Your'
You, the student, who will be attending the programme.
The Registration Fee you pay before you can access the Application Form for your desired Course/Training/Programme.
The filling out of the Online Application Form or the E-Application Form sent to your Email address.
Conditional/Unconditional Admission to study your preferred Course of which means you will have entered into a legally binding contract with us. This Contract requires you to abide by our Terms and Conditions.
Your filling out the Online Application or E-Application Form, submitting and paying the Registration Fee will indicate to us that you have sufficient funds to pay the required fees, as well as your expenses for the duration of the programme. As the contracting party, we will hold you liable for all Fees which you may owe us.
We reserve the right to withdraw any offer that we have made to you if it becomes apparent that your application is inaccurate or incomplete.
Fees and information concerning how to pay for Your Programme can be found either on the Website (in your local currency) or on your invoice if manually sent to you from our Accounts Department.
Please note that the MSBM Administrative Headquarters is in charge of all Student Fee Collection and thus all base Fees are in United Arab Emirates (UAE) Dirhams.
Our VAT registration Number is 100276012000003 under the name: Metropolitan School of Business & Management FZE.
You will either be directed to a Payment page on our website or be manually sent an invoice for your Fees which you must pay according to the terms stated in your invoice, payment page and this Terms and Conditions. We will accept payment of Your Fees by a Sponsor but will consider you to be responsible, and therefore liable, for Your Fees. We may withdraw your place and terminate the contract between you and us if you or your Sponsor fails to pay your Fees by the required deadline.
Payments terms or schedules should be adhered to strictly. Payments outside the payment terms/schedules as given on your Payment Tab on the MSBM Online Study Portal or your Invoice would be subject to an Administrative or Deferment Charges and any new Tuition Fee for that Academic Session.
Cancellations & Deferrals
Kindly refer to our cancellation and deferral policies under (Registration and Programmes of Study)
By accepting the offer of a place on the Programme in the process stated above, You agree to all our terms and conditions.
Save for the reasons set out above, We will use our best endeavours to deliver the Course/Training/Programme to you as it is set out on our Website or Off-the-shelf Brochures. We will grant you access to academic services, including the use of our I.T facilities if applicable.
We will endeavour to resolve any issues, concerns or complaints which you bring to our attention as efficiently and thoroughly as is possible in the circumstances.
We will comply with all relevant legislation, which includes the Data Protection Act 1998, which is reflected in Our Data Protection Policy Liability.
We will only be liable for refunds of fees paid, as explained Refunds Terms and conditions. We will not be liable for any damage, loss, personal injury or other costs or expenses which are incurred because of any unlawful, unreasonable or unwarranted action, behaviour, omission or decision by you or any third party.
You will be liable for any damage or loss which we incur as a result of any unlawful, negligent, unreasonable or unwarranted action, behaviour, omission or decision on your part. You will be liable for the payment of your fees by the specified deadline in your fee invoice.
As the 'Creator' of your academic work, you will normally own the Intellectual property rights to it, provided such work has been solely created by you and does not infringe any third party Intellectual property rights (We shall have no liability in respect of such intellectual property rights).
We will comply with the Data Protection Act 1998. Unless You inform Us otherwise: We will retain Your personal information to contact You with marketing information and other School-related information that We would normally send to Our alumni; We will ask You to complete anonymous evaluation surveys at the end of Your Programme, the results of which We will circulate to relevant members in the School and externally for marketing purposes only Unless You write to Us to tell Us otherwise, We will use video and photographic images of Your Programme for promotional campaigns and engage with the wider community.
Enforcement and Termination
We will terminate your contract and registration with us if we consider you to be in breach of any of these terms and conditions, which includes you not complying with other relevant rules, regulations and academic requirements, including those listed above. Any waiver of, or failure to enforce the terms or conditions of this Contract will not mean a continual waiver or prevent enforcement in future. The terms of the Contract shall not be enforceable by any party who is not a party to it.
The Contract and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales. The Contract constitutes the entire agreement between you and us and supersedes all previous agreements between you and us, whether written or oral.
In the case of Course/Training/Programmes fulfilled in a digital format, including but not limited to digital certificates, you are strictly prohibited from attempting to extract any element of the document and from editing or creating a new document based on the digital Course/Training/Programme.
Please note that separate Terms and Conditions may apply to Courses/Training/Programmes/Programmes that are to be fulfilled by third-party providers.
You should also be aware that:
Registrations for Courses/Training/Programmes to be fulfilled by a third party ("Third Party providers")
In addition to Metropolitan School of Business and Management Courses/ Training/ Programmes, we may offer Third-Party Courses/Training/Programmes through the Metropolitan School of Business and Management website from time to time, including, for example, Bachelor or Master Degree Top-up Programmes administered by third-party providers (our affiliate UK Universities). When you opt for a Third Party Course/Training/Programme through the Metropolitan School of Business and Management website, you acknowledge that Metropolitan School of Business and Management is administering your registration only to take payment and forward your registration to the third-party provider, for ease of use.
We do not have possession of any Third Party Courses/Training/Programmes listed or offered through the Metropolitan School of Business and Management website, and we are not involved in the actual teaching between you and the third-party provider. The contract for studying with the Third Party provider is directly between you and the third-party provider. You acknowledge that no contract for studying with the third party provider will subsist at any point between you and us.
All registrations for Third-Party Courses/Training/Programmes will be subject to the terms of the third party provider you are studying with, as notified to you by that third party provider once your registration has been submitted and offered to study the Course granted. When registering for a Third Party Course, you agree that any information you provide to us in connection with your registration may be shared with the Third Party provider to process your registration.
Withdrawal of third party contracts
Third parties withhold the right to withdraw or cancel their agreement with the Metropolitan School of Business and Management with short notice. Metropolitan School of Business and Management will not be liable or responsible for damages if such a situation.
The Metropolitan School of Business and Management would always ensure that there is a similar backup plan with such an eventuality so that students who have previously paid would still be able to complete their Top-up where applicable with the new University.
Refund for Top-up Fee
Please note that students would only be entitled to a refund of the Top-up fee paid if MSBM is unable to enrol them into a Top-up at a similar University like the one previously offered.
If such an eventuality occurs, please note that this refund is only applicable to the Top-up segment of the Tuition fee and NOT the levels 4,5 or 7 (whichever is applicable).
The images of the Courses/Training/Programmes on our website are for illustrative purposes only.
Fees and Delivery
The Fee of any Course/Training/Programmes that you register for through the Metropolitan School of Business and Management website will be as quoted on our website (as amended from time to time).
The fees quoted for the Courses/Training/Programmes on our website do not include VAT. Though the Fee payable may be displayed in your local currency, the base Fee is in the United Arab Emirates (UAE) Dirhams and payments are collected in the UAE Dirhams. The total amount due will be confirmed on the payment page or the manually sent Invoice for payment.
Listed fees may change at any time, but such changes will not affect ongoing fees being paid for the Course/Training/Programme registered for before the amendment taking effect.
Courier of Physical Certificates
The Certificates issued for our Executive Education Courses (CPD) Category are e-certificates. If you would prefer to have it printed and couriered to you, the printing of the e-certificate would come at an additional charge of GBP30, while the courier charges applicable would be dependent on your location.
The Certificates issued for our Degree Programmes Category are physical certificates, but courier charges will be applicable and the charges would be dependent on your location.
Ownership of the Metropolitan School of Business and Management
Course/Training/Programmes you have registered for will only pass to you when we have received the Installment or full payment, from you. However, once you have been given access to the Metropolitan School of Business and Management Course/ Training/ Programmes you have registered for, they are your responsibility. The Metropolitan School of Business and Management Course/Training/Programmes are held at your risk from the time of access or commencement of the Course/Training/Programme.
We aim to give you access to an off-the-shelf customized Metropolitan School of Business and Management Course/Training/Programmes not listed on our website; within six (6) to eight (8) weeks of requesting and paying a Commitment for the Course/ Training/ Programme.
We aim to give you access to our shelf Courses as listed on our website as soon as the registration process is complete and the stated commencement date is reached. If we are unable to do this, we will contact you to offer a new delivery date. If this new date is not acceptable, you may cancel your order and receive a full refund.
Delivery fees for an off-the-shelf customized Metropolitan School of Business and Management Course/Training/Programmes not listed on our website will be made available to you before an Invoice is sent on request. The exact delivery time for the Course/ Training/Programme will also be outlined in the Proposal sent to you.
Course Change Policy
International Higher Diploma 4 & 5
International Postgraduate Diploma Programmes - Level 7.
2. Course change will not be applicable to non-credit or short courses.
3. Changes are also only possible within the first month (Month 1) of starting the Programme and the surcharge for changing courses/programmes is £200 plus the difference in the Course fee (if applicable).
4. Please note that you cannot change a Top-up Bachelors and Masters Programme.
5. Also, note that you cannot change to a course of a lesser fee than the one you have registered and paid for. If this is done, a refund will not be applicable. Please see the terms and conditions for a refund.
We may need to update these Terms (as well as any other policies or guidance we issue) from time to time to comply with the law or to meet our changing business requirements, without notice to you. Any updates or amendments will be posted on the website. Besides, we reserve the right to modify, suspend or discontinue the sale of certain Courses/Training/Programmes with or without notice to you and we will not be liable to you or any third party for any such modifications, suspension or termination. By continuing to use the Website, you agree to be bound by the terms of these updates and amendments.
By choosing a Course to study on the website:
You accept and agree to be bound by these Terms;
Where you are not a UK and UAE resident, you confirm to us that there is nothing in the laws governing the place where you live that would make it illegal or unlawful for you to study through us;
You confirm that you are at least 18 years old.
These terms and conditions (the "Studying with MSBM") set out how we deliver our Courses/Training/Programmes to you. In particular, these Terms will apply when you choose to study a Course/Training/Programme listed on our website or choose to opt for off-the-shelf customized Courses/Training/Programmes which you may want us to deliver or facilitate for you.
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