Telephone Etiquette: Adopt These 8 Tips To Appear Professional In Your Telephone Conversations
May 18, 2022
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Level 7 Diploma in Public Administration (QCF) – 6 - 8 Months
Credits: 120 Credits
This module provides the most critical information about the study course and assignment submission.
The aim of this unit is to equip learners with key concepts, issues and challenges that a public sector Organisation might face in the 21st Century. Exploring how managers develop their management and leadership skills to manage stakeholders, organisational change and complex decision making. Learners will develop skills and knowledge to enhance their leadership competencies, analyse leadership theories and enhance their decision-making abilities to enable them to work more effectively in the public sector organisation.
This unit will support learners develop their innovative managing and leadership skills to develop innovation for public service reform. Learners will develop skills and critically analyse strategies to manage change, innovation, issues and challenges for the public sector reform.
This unit will support learners to evaluate key theories and examine the local, national and global impact of public policies on society including addressing political issues. You will learn how to make decisions, analyse political debates, identify issues and manage arguments, structure, and agency within an ethical code of conduct as a public administrator.
The aim of this unit is to equip learners with the knowledge and skills of how public finance management rules, laws and regulations help leaders to evaluate and assess expenditure, income and budget for public sector organisations. Learners will be able to gain an understanding of different theories, conduct comparative analysis across different economics around the world, understand governance issues and evaluate key financial concepts to develop their conceptual framework to work effectively in managing public finance.
Public sector projects have a great impact on society and the economy. It is a challenging part of the public administrators and managers jobs to administer, manage and lead high-value projects and optimise project outcomes. In this unit, learners will learn how to evaluate the effectiveness of the project to create public value. Learners will explore how to conduct feasibility studies of the project; plan, initiate, control, monitor and review by acquiring both practical and theoretical skills to manage a successful public project.
The unit aims to equip learners with the practical, technical, and methodological skills required to conduct independent research for their research project in the domain of public administration and management broadly defined. It recognises that conducting research requires the development of specific and generic research skills, including understanding the research design process, understanding different techniques for conducting research in business and management studies, and appreciating the ethical and social implications of undertaking high-value research. This unit will enable learners to develop a critical awareness of key research skills as researchers and/or independent practitioners.
For entry onto the Level 7 Diploma in Public Administration leading to the MA in Public Administration qualification, learners must possess:
May 18, 2022
May 18, 2022